Organizations don’t know what they are missing by not listening
As a consultant the first thing I do is to go in an organization and listen to their people. Literally sit down and listen. Also listen by surveys. Have them feel free to say everything they need to share by staying anonymous. (How sad it is that people cannot speak their truth unless they hide their names. Imagine the fear and absence of psychological safety in that workplace.) People always have the answers. They deal with their tasks, their internal and/or external custome
